Privacy Policy
1: Your Personal Information
Control Pilates and Yoga Pty Ltd (Contro Wellness) understands that your privacy is important to you, so we are committed to ensuring your information is secure.Personal information is any identifying information about you. We collect this so that we can contact you when necessary and ensure you receive personalised service and promotions.
1.1: Types of Personal Information Collected
We collect your personal information directly from you, via our website, mobile application and in store.Types of information Contro Wellness collect include;(a) Information that you provideInformation that is entered into https://www.controwellness.com.au/ or provided on our mobile application.(b) Automatic anonymous information Contro Wellness may record anonymous information which provides us with un-identifiable information about visitors to our website.(c) Email communicationsWe receive personal information from you when you provide your contact details (including e mail address) when you contact Contro Wellness.(d) Digital communicationsWe receive personal information from you when you interact with or contact us via Contro Wellness’ website and social media platforms.
1.2: Data Collection
Contro Wellness collects and holds personal information about you in order to provide ourproducts and services to you. Personal information is used only for the purpose for which itis submitted.We collect your personal information for purposes including:
(a) Enabling your access to the website and mobile application;
(b) Supplying you with services you have requested;
(c) Providing you with information and updates on news and promotions;
(d) Sending you invoices;
(e) Improving the quality of services provided to you; and
(f) Sending you marketing communications, where you opt in to receiving them.We may use personally identifiable information to improve our services and ensure they are effectively delivered to you. This information may be analysed and used for purposes such as marketing and advertising.We may also use this information to provide you information that has been requested by you personally. Contro Wellness will collect your personal information directly from you, in store and online via our website and mobile application. We then store this personal information within a controlled third-party application.We will not sell, transfer, assign or rent your personal information, except as set out in thisPrivacy Policy.
1.3 Who Would Contro Wellness Disclose Your Personal Information to?
Contro Wellness may also need to disclose your personal information where you have consented to us doing so in providing you with our service or where disclosure is necessary to achieve the purpose for which it was submitted.Please note that if at any time Contro Wellness is required by law to release information about you, we must cooperate fully.
2: Direct Marketing
If you subscribe to receive information from Contro Wellness’ website, either in store, viaemail, our mobile application or social media, then your email address and otherinformation that you provide will be stored.If at any time you wish to stop receiving these services, please click the unsubscribe linkcontained in the email or email hello@controwellness.com.au.
3: Data Quality and Security
We strive to ensure the security and privacy of our clients personal information. We use avariety of security measures, including restricting access to our store and using securedatabases to keep personal information safe. Our employees are also obliged to respect theconfidentiality of personal information held by Contro Wellness.
4: How can You Access Your Personal Information?
You can access and/or correct your personal information by logging onto your account andupdating your information or by emailing hello@controwellness.com.au.
5: How Can You Complain About a Breach of Privacy?
If you have any questions or concerns about our privacy policy, or the way in which ControWellness has dealt with your personal information, you can email hello@controwellness.com.au.
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